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Barloworld Power achieves Gold status for its service delivery efforts

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Barloworld Power has officially become the first Caterpillar Power Systems dealer in Africa to achieve the Caterpillar Gold Level Marine Service Assessment status. This achievement certified by Det Norske Veritas-Germanisher Lloyd (DNV-GL) confirms Barloworld’s high level of service delivery and its committed support to its marine customers.

Barloworld Power services the marine sector, including propulsion and auxiliary power on board, as well as all engine room equipment. The product-support side of the global business is steadily growing and now forms close to 40% of total revenue generated. 

Wynand Van Zyl, operations manager - Marine, Oil & Gas (offshore) for Southern Africa, attributes these new benchmarks to the hard work and commitment of the Barloworld Power team. “The DNV-GL certification is held in very high regard by CAT and MaK marine customers around the world, and will significantly improve our standing as a regional service hub for international shipping, not to mention cementing the loyalty of our local CAT customers.”

Before certification, the DNV-GL conducts an audit, which is carried out against Caterpillar’s Marine Service Assessment (MSA) standards. The MSA was established in 2010 to assist CAT dealers all over the world to improve their marine service capability.

This achievement by the company lends weight to Caterpillar’s certification of Barloworld Power’s facilities in South Africa and Namibia as a Gold Level Marine Service earlier this year.

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